Frequently Asked QuestionsAre tickets refundable?Does No Jive have a local office?How does No Jive come up with its scripts and concepts for plays?How can a person contact a cast member if they don't have a computer?Does No Jive have an age limit on persons who cast for parts in plays?What other projects does No Jive Productions have?How can a person become a part of No Jive?How often does No Jive put on stage plays?Does No Jive put on plays in any other location besides Joseph Caleb Auditorium?How does No Jive fund its plays and other projects?Is the stage play "His Double Life" going on tour?What hotels are near Joseph Caleb Auditorium?Can I take photos or videotape No Jive events?Does No Jive have discount on tickets?Does No Jive accommodate handicap or wheel chair bound patrons.Ticket PurchasesTickets can be purchased via No Jive Productions website, Joseph Caleb box office and TicketMaster outlets. Or you may print out a ticket order form and mail in a check. There is a $35 charge for all return checks. Charges will be billed to you and any collection fees that may occur.
Refund PolicyNo Jive Productions has a non-refund policy. If an event is cancelled you will receive a refund from the point of purchase excluding shipping and processing fees.
Shipping TicketsAll tickets are shipped out a week before the event or sooner. The reason for this is once tickets are mailed No Jive Productions, Inc will not be able to replace your tickets. There is a $5 shipping and handling charge to all orders. If you need information regarding your tickets email tickets@nojiveproductions.org.
Shipping SouvenirsAll souvenirs are shipped two to three weeks after credit card/checks/money orders and or cash has been processed. There is a $5.00 shipping/processing charge for all program books, DVD's and a $7 shipping/processing charge for all mugs. For every four items that is charged, an additional shipping fee and processing fee will be added. If the souvenir you ordered is damaged we will replace item(s) only once. You must return old item(s). You will be responsible for any additional shipping fees. All items are given as a thank you gift for you making a donation to No Jive Productions, Inc. No Jive Productions, Inc will not give a refund on any items and any further damage claims will need to be made with the shipping provider USPS. No Jive Productions will do its best to send out all items before any major holidays but it is not guarantee. If you make a donation for a item and you provide us the wrong mailing address you will be responsible for making another donation for the same item if we are unable to recover the item in new condition.
Seat AvailabilityNo Jive Productions, Inc has the best seats available. However, if the tickets you wish to purchase are no longer available, we will contact you immediately and you will be given other options or you may choose an alternative set of tickets that we will try to offer similar to the price range of your original order.
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1-800-HELP-FLA (435-7352)
www.Floridaconsumerhelp.com